Can I cancel or modify my order after it has been placed?
Asked 6 months ago
At Otter Creek Trading Co, we understand that circumstances can change after placing an order. Therefore, we do allow our customers to cancel or modify their order, but it must be done within a specific timeframe. To cancel or modify your order, please reach out to our customer support team at support@ottercreektrading.com within 24 hours of placing your order. We cannot guarantee that your request can be accommodated after this timeframe as our team starts processing orders promptly. It is important to provide your order number and specific details regarding the changes you would like to make. Our dedicated team will do their best to assist you and ensure your utmost satisfaction with your shopping experience.
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