What should I do if I receive a damaged or incorrect item?

Asked a year ago
If you receive a damaged or incorrect item, please contact our customer service team as soon as possible. You may be asked to provide photos of the damage or incorrect item for verification purposes. Our team will work with you to find a solution, which may include a replacement item, a refund, or another resolution based on the specific situation. Your satisfaction is our top priority, and we are committed to resolving any issues promptly and fairly.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Need to call Order Tree?

If you need to call Order Tree customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Order Tree

Order Tree

Find a list of many popular Order Tree questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Order TreeOrder Tree Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!