Can I cancel or modify my order?

Asked 6 months ago
Yes, you can cancel or modify your order with Order Tree. We understand that circumstances can change or you may have made an error when placing your order. To cancel or modify your order, simply contact our customer service team within 24 hours of placing your order. They will assist you in making the necessary changes. However, please note that once an order has been processed and shipped, we are unable to cancel or modify it. In such cases, you may need to return the item(s) for a refund or exchange. We strive to provide our customers with the best service possible, so please don't hesitate to reach out to our customer service team for any assistance regarding your order.
Answered Nov 1, 2023

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call Order Tree?

If you need to call Order Tree customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Order Tree

Order Tree

Find a list of many popular Order Tree questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Order TreeOrder Tree Customer Service FAQAsk a Question
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!