What is your return policy?

Our return policy at Order Tree is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, you can return the product within 30 days for a full refund or exchange. The item must be in its original condition, with all tags and packaging intact. To initiate a return, please contact our customer service team with your order details. They will guide you through the process and provide you with a return authorization code. Please note that shipping costs for returns will be the responsibility of the customer unless the item is found to be defective or damaged upon arrival. We strive to make the return process as smooth and hassle-free as possible for our valued customers.