Updated July 8, 2025

OneTravel Customer FAQ

Recent OneTravel Customer Questions

How many bagages am I allowed to check-in on the flight from Dakar to New York?

Baggage allowances can vary based on the airline and the fare class of your ticket. Typically, most international flights allow at least one checked bag, but specific policies should be checked with your airline. Please refer to your airline's baggage policy for the most accurate information.

Asked May 10, 2025 9:58 PM

Help me with my OneTravel customer service issue

Flight Booking

What should I do if my flight is delayed?

When experiencing a flight delay with OneTravel, stay calm and check the flight status online or via the airline's app. Consult...

Are there options for last-minute bookings?

OneTravel offers last-minute booking options for flights, accommodating spontaneous travel plans. Users can use the flight...

What is the process for booking a flight?

Booking a flight with OneTravel involves visiting their website, entering key details about your flight, reviewing available...

Are there any hidden fees when booking?

When booking through OneTravel, there could be extra charges such as service fees, baggage fees, and taxes not shown initially....

How do I change or cancel my flight?

To change or cancel a flight booked with OneTravel, you need to access your reservation using the confirmation email that...

How can I search for flights or deals?

To search for flights or deals on OneTravel, users should visit onetravel.com and input their departure city, destination,...

How do I check my flight status?

To check flight status with OneTravel, users should visit the official website where they can input their flight details to see...

How can I sign up for email alerts on deals?

To receive email alerts for deals from OneTravel, visit their website and look for a newsletter or deal alerts subscription...

What if I need to request special accommodations?

For special accommodations, travelers should contact the airline directly as OneTravel primarily facilitates booking. It is...

What is your refund policy?

OneTravel's refund policy depends on the ticket type and airline rules. Refundable tickets may allow partial or full refunds,...

What payment methods do you accept?

OneTravel provides various payment options, including major credit cards like Visa, MasterCard, and American Express, as well...

Do you offer travel insurance?

OneTravel does not sell travel insurance directly, but travelers can often buy it from third-party companies when booking...

Can I book a rental car through OneTravel?

OneTravel allows travelers to book rental cars along with flights and hotels by choosing pick-up and drop-off locations and...

Can I book a vacation package?

OneTravel provides vacation packages that combine flights, hotels, and car rentals, typically offering discounts compared to...

Can I find hotel deals on OneTravel?

OneTravel provides hotel deals alongside flight bookings and vacation packages. Users can search for hotels based on various...

We look to the OneTravel issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.

OneTravel issues reported to GetHuman

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