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What is the billing process for shipments with Old Dominion Freight?

Asked 2 months ago
The billing process for shipments with Old Dominion Freight typically begins once a shipment is dispatched. First, customers receive a freight bill that includes details such as the shipment origin, destination, weight, and dimensions, along with applicable rates and charges. Old Dominion provides various pricing options, including mileage-based and weight-based charges, depending on the service selected. Upon completion of the delivery, customers are usually given a chance to review the bill for accuracy. Customers may also need to provide any additional information necessary for billing, such as shipment tracking numbers or reference numbers. Old Dominion Freight aims to maintain transparency in its billing practices, ensuring that all charges are clearly outlined and comprehensible. Payments can typically be made using various methods, which may include checks, credit cards, or electronic payments. For detailed, up-to-date information about specific billing practices, fee structures, and payment options, it is advisable to refer to the official Old Dominion Freight website or contact their customer service department for assistance.
Answered Sep 23rd 2025

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