To change shipment details with Old Dominion Freight, customers typically need to follow a specific process. First, it is advisable to gather all pertinent information related to the shipment, such as the tracking number, bill of lading number, and the details that require modification. Once this information is organized, customers can visit the Old Dominion Freight website, where they may find resources and guidelines for managing shipments. The website usually offers options for modifying shipments directly through a customer portal, if available. Additionally, there may be tools for tracking shipments and accessing customer service support for any complex changes. The customer service contact information on the website can also provide assistance if further guidance is necessary. Therefore, checking the current web page for the appropriate contact options and resources is highly recommended.