What are the cancellation and refund policies of Norwegian Airlines?

Norwegian Airlines' cancellation and refund policies vary depending on the type of ticket purchased. For Flex tickets, passengers can cancel their booking up to 30 minutes before departure with a full refund, excluding any extras. For LowFare tickets, cancellations are not allowed, but travelers can apply for a refund of the airport taxes. However, in case of unforeseen circumstances like illness or extraordinary events, passengers may be eligible for a refund or the option to change their tickets. Flight changes are subject to fees, but travelers can modify the date, time, and route. It is advisable to read and understand the specific terms and conditions upon purchasing a ticket to ensure eligibility for cancellations or refunds. Additional information about the cancellation and refund policies can be found on Norwegian Airlines' website or by contacting their customer service.