Nook Customer Service

Ways to contact Nook and solve common issues

Use Nook's Phone Number

Nook's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
If you think your issue may not warrant a phone call, you can also read below for answers to common questions.
You can also scan over all the phone and non-phone-based contact information we've gathered for Nook

Contacting Nook customer support

Below you can compare and contrast the 3 ways to contact Nook by looking at which ones are the fastest and which ones other customers recommend the most for solving Nook customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Nook across the following channels: Phone, Web, Twitter.

Phone number / contactWaitVotes
Customer Service
3 mins40
Online Help at
Customer Service
< 2 hrs13
Customer Service
4 mins22

Nook: top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Nook.
Can I read eBooks purchased from other retailers on my Nook?
Yes, you can read eBooks purchased from other retailers on your Nook. The Nook eReader supports multiple eBook formats, including EPUB and PDF, which are commonly used by various retailers. To do so, you need to transfer the eBooks to your Nook device. Connect your Nook to your computer using a USB cable and locate the downloaded eBook files. Simply drag and drop them into the Nook's "Documents" or "Books" folder. You can also use Adobe Digital Editions software to transfer eBooks purchased from other retailers to your Nook wirelessly. Once the transfer is complete, disconnect your Nook and you can start reading your purchased eBooks without any hassle.
What is the difference between Nook GlowLight Plus and Nook GlowLight 3?
The main difference between Nook GlowLight Plus and Nook GlowLight 3 lies in their design and connectivity options. The Nook GlowLight Plus showcases a sleek, durable aluminum body with an ergonomic design, making it easy to hold for extended periods. It also features a waterproof design, allowing for worry-free reading by the pool or in the bath. On the other hand, the Nook GlowLight 3 boasts an innovative front-lighting technology that provides a uniform and enhanced reading experience in various lighting conditions. While both devices offer a responsive 300 ppi display, the Nook GlowLight Plus has built-in Wi-Fi and free cellular connectivity, granting uninterrupted access to a vast library from anywhere, while the Nook GlowLight 3 is Wi-Fi enabled only. Ultimately, the choice between the two depends on personal preferences for design, waterproof capability, and connectivity needs.
What formats are supported by the Nook?
The Nook supports a wide range of formats to ensure a seamless reading experience. It can read popular file types like EPUB, PDF, and TXT, making it effortless to access eBooks and documents from various sources. EPUB files, in particular, are ideal for purchasing and downloading books from the vast Nook store. The Nook also supports PDF files, enabling users to view manuals, reports, and articles without any hassle. Additionally, the device is compatible with plain text (TXT) files, permitting users to read documents and excerpts easily. With these versatile format supports, the Nook aims to provide a versatile platform for users to indulge in their favorite reading materials, regardless of file type.
There's more!
Click below to show 1 more questions, answers, and complete guides to common Nook customer support problem.

Does GetHuman work with Nook?

GetHuman does not work with Nook's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Nook at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Nook's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Nook at a Glance

Nook has no chat option
Nook has no customer email
Nook has 1 help forum
Nook has 1 twitter handle
Nook has no facebook page
Contact information overview

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