What is your return policy?

Our return policy at Newvitality.com allows customers to return any unused or unopened products within 30 days of purchase for a full refund. To initiate a return, customers need to contact our customer service team or complete the return form available on our website. We strive to process returns quickly and efficiently, typically issuing refunds within 2-3 business days of receiving the returned items. Please note that customers are responsible for return shipping costs, unless the return is a result of our error. Additionally, certain restrictions may apply to specific products or promotions, so we encourage customers to review our return policy for any exclusions. At Newvitality.com, we are committed to ensuring customer satisfaction and providing a seamless return experience.