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How Do I Let Newark Star Ledger Know About a Missing Delivery?

In a nutshell: The Newark Star Ledger is a top newspaper in New Jersey, providing daily news, investigative reports, and local coverage. It offers home delivery to ensure readers get their newspapers on time, but delays can happen due to logistical issues, incorrect addresses, or unforeseen circumstances. If your newspaper doesn’t arrive, report the issue. The process is user-friendly, allowing subscribers to report the problem online, contact customer support by phone, or use the live chat feature. You can request a redelivery or a temporary digital edition. Here is a step-by-step guide to reporting a missing newspaper quickly and efficiently.

Adam Goldkamp is the editor / author responsible for this content.
Mar 20, 2025

Introduction

The Newark Star Ledger is a top newspaper in New Jersey, providing daily news, investigative reports, and local coverage. It offers home delivery to ensure readers get their newspapers on time, but delays can happen due to logistical issues, incorrect addresses, or unforeseen circumstances. If your newspaper doesn’t arrive, report the issue. The process is user-friendly, allowing subscribers to report the problem online, contact customer support by phone, or use the live chat feature. You can request a redelivery or a temporary digital edition. Here is a step-by-step guide to reporting a missing newspaper quickly and efficiently.

Visit the Official Website

Go to the official Newark Star Ledger website. The website offers tools to manage your subscription, including reporting a missing delivery. The Newark Star Ledger provides multiple solutions to help.

How Do I Let Newark Star Ledger Know About a Missing Delivery? (Step 1)

Log Into Your Account

Enter your registered email and password to access your subscriber dashboard. If you don’t have an account, register using your subscription details.

How Do I Let Newark Star Ledger Know About a Missing Delivery? (Step 2)

Navigate to the Customer Service Section

Find the “Customer Service” or “Delivery Issues” section. This is where you can report missing newspapers by submitting a request.

Confirm Your Delivery Information

The system may prompt you to verify your delivery address and the date of the missing newspaper before proceeding.

Call Customer Support

For immediate assistance, contact Newark Star Ledger’s support team. A representative can arrange redelivery or provide digital access if redelivery isn’t possible. A live chat option is available on the website for real-time support. Look for the chat feature in the customer service section to speak with a representative. You can email customer support with your full name, subscription number, address, and details of the missed delivery. The customer service email address is available on the website.

If missing deliveries happen frequently, adjust your delivery instructions in your online account or by speaking with a representative to prevent future issues.

Conclusion

If you are missing your Newark Star Ledger newspaper delivery, there are multiple ways to report the issue and get assistance. Start by visiting the official website and logging into your account. From there, navigate to the customer service section and submit a missing delivery request. If you prefer speaking to someone directly, call the customer service team for immediate assistance. You can also use the live chat option available on the website or send an email detailing your issue. For ongoing delivery concerns, updating your delivery preferences may help prevent future problems.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

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Newark Star Ledger

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