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New York Health & Racquet Clubs Customer FAQ

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The question we are asked most often is about how to talk to New York Health & Racquet Clubs customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent New York Health & Racquet Clubs Customer Questions

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Membership Options

What types of memberships are available?

New York Health & Racquet Clubs offers various membership options including individual, couple, family, and student plans, as...
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Are there any initiation fees?

New York Health & Racquet Clubs may have initiation fees that vary by location and membership type, with possible waivers...
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Is there a student discount for memberships?

New York Health & Racquet Clubs typically offers various membership options, which often include student discounts. These...
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What is your cancellation policy for memberships?

The cancellation policy for memberships at New York Health & Racquet Clubs varies based on individual agreements and usually...
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Do you offer corporate memberships?

New York Health & Racquet Clubs provides corporate memberships designed for businesses promoting employee wellness. These...
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Can I freeze my membership temporarily?

New York Health & Racquet Clubs generally allows members to temporarily freeze their memberships due to life changes like...
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Club Amenities

What amenities do your clubs offer?

New York Health & Racquet Clubs offer an extensive range of amenities, including various exercise equipment, group fitness...
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Are classes included in the membership fee?

Class access depends on the membership type at New York Health & Racquet Clubs. Generally, members can join various group...
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Do you offer childcare services?

New York Health & Racquet Clubs may offer childcare services at some locations to assist members with children. However,...
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Training and Services

Do you have personal training services?

New York Health & Racquet Clubs offers personal training services aimed at helping members meet their fitness goals through...
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Can I bring a guest to the club?

New York Health & Racquet Clubs typically permits members to bring guests, but guest policies may differ by location and...
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Operational Information

What are your hours of operation?

New York Health & Racquet Clubs generally operates from around 5:30 AM to 11:00 PM on weekdays and 7:00 AM to 9:00 PM on...
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How can I update my membership information?

To update membership information at New York Health & Racquet Clubs, members can either use the member portal on the official...
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Are there age restrictions for membership?

New York Health & Racquet Clubs typically welcomes members of all ages, but specific age guidelines can differ by membership...
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What safety measures are in place at your clubs?

New York Health & Racquet Clubs prioritizes member and staff safety through enhanced cleaning protocols, social distancing...
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