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NetZero Customer FAQ

Top Answers & How-to Guides

What is NetZero's Phone Number?

The question we are asked most often is about how to talk to NetZero customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is NetZero compatible with Mac computers?

Yes, NetZero is compatible with Mac computers. NetZero provides internet access through a dial-up connection, which can be accessed...
Ask any question you have about NetZero customer service, get an answer now.
Contact NetZero customer service

Overview

What is NetZero?

NetZero is a leading internet service provider offering affordable and reliable dial-up and broadband options for individuals and businesses....
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Services

What services does NetZero offer?

NetZero offers a comprehensive range of services to meet your internet needs. We provide reliable and high-speed dial-up and DSL internet...
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System Requirements

What are the system requirements to use NetZero?

To use NetZero, you need to meet the following system requirements. For Windows users, you will need a computer running Windows 7,...
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Availability

Is NetZero available in my area?

NetZero is available in most areas across the United States. To determine its availability in your specific area, you can easily check...
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Compatibility

Can I use NetZero with my existing email address?

Yes, you can use NetZero with your existing email address. NetZero offers compatibility with all popular email providers, such as Gmail,...
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Is NetZero compatible with Mac computers?

Yes, NetZero is compatible with Mac computers. NetZero provides internet access through a dial-up connection, which can be accessed...
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Internet Plans

What are the different internet plans offered by NetZero?

NetZero offers a range of internet plans to cater to diverse user needs. Firstly, the Free plan, available nationwide, provides 10...
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Payment Options

What are the payment options for NetZero services?

NetZero offers flexible payment options to suit customers' preferences. Currently, there are two payment methods available. The first...
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Help me with my NetZero customer service issue

Ask any question you have about NetZero customer service. We will do our best to get you answers right away.
We look to the NetZero issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
NetZero issues reported to GetHuman
FAQ Table of Contents

Answers for More Companies

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
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