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Nectar Mattress Customer FAQ

Top Answers & How-to Guides

What is Nectar Mattress's Phone Number?

The question we are asked most often is about how to talk to Nectar Mattress customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Nectar Mattress Customer Questions

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Trial and Return

What is the trial period for the Nectar mattress?

The Nectar mattress offers a hundred-night trial period, allowing customers to fully evaluate its comfort and support at home....

Can I return the Nectar mattress if I'm not satisfied?

Nectar Mattress provides a sleep trial lasting one hundred nights, allowing customers to test the product. If unsatisfied,...

What is the warranty policy for Nectar mattresses?

Nectar mattresses come with a lifetime warranty that covers specific defects in materials and workmanship, such as significant...

Care and Maintenance

How do I care for and clean my Nectar mattress?

To care for a Nectar mattress, avoid excessive moisture and clean using a mild detergent and water. Rotate the mattress every...

What should I do if my Nectar mattress has an odor?

If a Nectar mattress emits an odor, it can often arise from manufacturing materials, especially in new memory foam products. To...

Materials and Features

What materials are used in the Nectar mattress?

The Nectar mattress combines various materials for enhanced comfort and support. It features a high-density memory foam base...

How firm is the Nectar mattress?

The Nectar mattress is typically rated medium-firm, falling around six to seven on a firmness scale. This design offers a blend...

Is the Nectar mattress suitable for hot sleepers?

The Nectar mattress incorporates gel-infused memory foam and a breathable Tencel cover, which help regulate temperature and...

How long does it take for my Nectar mattress to expand?

When a Nectar mattress is unboxed, it generally requires twenty-four to seventy-two hours to completely expand to its...

Are Nectar mattresses vegan?

Nectar mattresses are not certified as vegan due to the possibility of animal-derived materials in some components, despite...

Shipping and Financing

Does Nectar offer a financing option?

Nectar Mattress does offer financing options to help customers buy a mattress through monthly payments instead of a one-time...

How long does shipping take for the Nectar mattress?

Shipping duration for a Nectar mattress varies based on location and shipping method, typically taking five to fifteen business...

How do I know if the Nectar mattress is right for me?

To assess if the Nectar mattress meets your needs, consider aspects like personal comfort preferences, sleeping position,...

Compatibility and Usage

What types of bases can I use with a Nectar mattress?

Nectar mattresses are compatible with various bases, including solid platforms, slatted bases, adjustable bases, and box...

Can I use a Nectar mattress on an adjustable bed?

Yes, a Nectar mattress is suitable for use with adjustable beds due to its flexible design. This compatibility can improve your...
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Nectar Mattress issues reported to GetHuman
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