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Navico Customer FAQ

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How do I Contact Navico Customer Service?

The question we are asked most often is about how to talk to Navico customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Product Information

What products does Navico offer?

Navico provides a variety of marine electronics for both leisure and commercial boating, including chartplotters, fishfinders,...
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Are there any warranties available on Navico products?

Navico provides warranties on various products that typically cover defects in materials and workmanship for a designated time...
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What are the benefits of using Navico’s solutions?

Navico's solutions enhance boating and fishing by integrating advanced technology like high-definition displays and sonar,...
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How can I find updates for Navico software?

To stay informed about Navico software updates, users should visit the official Navico website, check their device for update...
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Are there any promotions or discounts available on Navico products?

Navico does provide various promotions and discounts throughout the year that differ by season and product. These can include...
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How can I stay informed about new products from Navico?

To stay updated on new products from Navico, regularly check their website for announcements, subscribe to newsletters, follow...
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Support and Resources

How can I find a dealer for Navico products?

Navico products can be located by visiting the official Navico website, where a dealer locator tool or authorized dealer...
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Does Navico provide customer support for product troubleshooting?

Navico offers a variety of support channels for product troubleshooting, including online resources, product documentation, and...
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How do I register my Navico product?

To register a Navico product, users should go to the official Navico website and find the product registration section. The...
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Does Navico offer any training or resources for users?

Navico provides various training materials and resources to enhance user interaction with their products, including a knowledge...
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How can I access the manuals for Navico products?

Users can find manuals for Navico products by visiting the official Navico website, where a section dedicated to product...
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What type of support is available for commercial users of Navico?

Navico offers tailored support for commercial users, including extensive technical documentation on their website, software...
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Services and Programs

What is Navico’s return policy on products?

Navico generally allows returns within thirty days for unopened products in original condition and packaging, requiring a...
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What services does Navico provide for installation?

Navico offers extensive resources for installation of its marine electronics, including guides, manuals, and online support....
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Does Navico offer a subscription service for their software?

Navico does have software solutions linked to their marine products, and some may employ a subscription model for updates and...
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Are there any trade-in programs available for Navico equipment?

Navico does not publicly offer a standard trade-in program for their equipment, but they suggest checking their website and...
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We look to the Navico issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Navico issues reported to GetHuman

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