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Nautilus Customer FAQ

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What is Nautilus's Phone Number?

The question we are asked most often is about how to talk to Nautilus customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Product Information

What is Nautilus (Bowflex) and what products do they offer?

Nautilus, Inc. is a prominent fitness equipment company known for its innovative products, founded in the late 1980s. It offers...
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What is the warranty period for Nautilus (Bowflex) products?

Nautilus usually offers varying warranty periods for its products, including a lifetime warranty for frames, two to ten years...
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What is the difference between Nautilus (Bowflex) models X and Y?

The distinction between Nautilus models X and Y may not follow a straightforward naming system, as these models likely differ...
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What is the weight limit for Nautilus (Bowflex) equipment?

Nautilus equipment generally has specific weight limits that vary by model and type, with strength machines supporting users...
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Purchasing Details

Where can I purchase Nautilus (Bowflex) products?

Nautilus products, closely linked with Bowflex, can be purchased through major e-commerce sites like Amazon and Walmart, as...
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What is the return/exchange policy for Nautilus (Bowflex) products?

Nautilus has a satisfaction-oriented return and exchange policy that allows returns within thirty days, given that the products...
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Are there any financing options available for purchasing Nautilus (Bowflex) products?

Nautilus provides various financing choices to help customers buy fitness equipment, including Bowflex products. These plans...
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Usage and Restrictions

Are there any weight or age restrictions for using Nautilus (Bowflex) products?

Nautilus equipment typically has no strict age or weight limits, ensuring it is suitable for many users. However,...
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Can I use Nautilus (Bowflex) products if I have a pre-existing medical condition or injury?

Individuals with pre-existing conditions or injuries should carefully consider using Nautilus products and consult healthcare...
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Maintenance and Support

Are there any maintenance requirements for Nautilus (Bowflex) products?

Nautilus suggests regular maintenance for optimal performance and longevity of its equipment. Users should inspect for wear,...
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What should I do if I encounter a technical issue with my Nautilus (Bowflex) product?

When facing a technical problem with a Nautilus product, it is helpful to refer to the product manual, which often has...
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Are replacement parts available for Nautilus (Bowflex) products?

Nautilus does provide replacement parts for their products, which are essential for repairs and upkeep. The availability of...
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Assembly and Instructions

Are there any workout programs or instructional materials available for Nautilus (Bowflex) products?

Nautilus offers a variety of workout programs and instructional materials for its fitness equipment, including workout guides...
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How do I assemble my Nautilus (Bowflex) product?

Assembling a Nautilus product like a Bowflex machine generally follows clear instructions in the assembly manual. Users should...
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We look to the Nautilus issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Nautilus issues reported to GetHuman
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