What should I do if I forget my NatWest online banking password?

If a customer forgets their NatWest online banking password, the first step is to visit the NatWest website and navigate to the online banking login page. There, they should look for an option that states "Forgotten your password?" or a similar prompt. This will guide them through the process of resetting their password. Typically, the customer will need to provide some personal information to verify their identity, such as their customer number, date of birth, and possibly a memorable word. NatWest will then send a verification code or instructions via a registered email address or mobile number. Once they receive the necessary information, they can create a new password. It is important for the customer to choose a strong, memorable password to ensure the security of their online banking account. If there are any issues during the process, it may be helpful for the customer to refer to the contact information available on the NatWest website for further assistance.