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Narrativ.ly Customer FAQ

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The question we are asked most often is about how to talk to Narrativ.ly customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Narrativ.ly Customer Questions

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Usage and Functionality

How does Narrativ.ly work?

Narrativ.ly functions as a platform connecting content creators and publishers, fostering storytelling and audience engagement...
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Can I use Narrativ.ly on mobile devices?

Narrativ.ly is accessible through mobile browsers, allowing users to engage with its features anywhere. While mobile usage is...
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Is there a fee to use Narrativ.ly?

Narrativ.ly may charge fees based on the services or features chosen. Commonly, they utilize various pricing models, including...
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Can I customize the appearance of my stories on Narrativ.ly?

Narrativ.ly offers users tools to create stories with basic customization options like text styles, images, and colors....
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Is there a limit to the number of stories I can create on Narrativ.ly?

Narrativ.ly allows users to create an unlimited number of stories, encouraging creativity. However, it is important to follow...
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Can I collaborate with others on stories using Narrativ.ly?

Narrativ.ly supports collaboration by allowing multiple authors to contribute to a shared story. It provides tools for...
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Can I delete a story once it's published?

Once a story is published on Narrativ.ly, creators usually cannot delete it directly from their account. For removal or...
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Content Creation

What types of stories can I create on Narrativ.ly?

Narrativ.ly offers a wide array of storytelling options, including personal narratives, investigative journalism, creative...
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Are there any guidelines for content creation on Narrativ.ly?

Content creation on Narrativ.ly emphasizes authentic storytelling, ethical standards, originality, and adherence to specific...
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Can I monetize my stories on Narrativ.ly?

Individuals can monetize their contributions on Narrativ.ly through various avenues like brand collaborations or sponsored...
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What formats can I export my stories in?

Narrativ.ly offers various formats for exporting stories, such as PDF for sharing, HTML for web uses, and potentially Microsoft...
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User Support and Accessibility

What are the privacy settings on Narrativ.ly?

Narrativ.ly prioritizes user privacy by offering various customizable settings. Users can control data visibility and sharing...
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Is Narrativ.ly accessible for individuals with disabilities?

Narrativ.ly is dedicated to making its platform accessible for users with disabilities by employing features that improve...
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Are there tutorials for new users of Narrativ.ly?

New users of Narrativ.ly can access a variety of tutorials and resources designed to help them navigate the platform. These...
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How frequently are new features added to Narrativ.ly?

Narrativ.ly is committed to improving its platform through regular updates, which usually happen monthly to quarterly. Users...
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