What is your return policy?

My Spa Shop has a comprehensive return policy designed to provide customers with clarity and assurance when purchasing items. Generally, they allow returns of products within a specified time frame, typically ranging from thirty to sixty days from the date of delivery. However, it is important to note that certain items may be subject to different return conditions, especially if they are clearance items or personalized products. To be eligible for a return, items usually need to be in their original condition and packaging. Customers are often required to include a receipt or proof of purchase with their returned items. It is advisable to ensure that all parts and accessories are included if applicable. In some cases, the returned items may be inspected to confirm their condition before a refund or exchange is processed. Refunds may be issued in the original form of payment, while exchanges typically depend on the availability of the desired products. Customers should consider reviewing My Spa Shop's return policy on their website for the most accurate and detailed information, as policies can change or vary by product category. Furthermore, any specific instructions regarding the return process are usually outlined on the current web page.