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MusiciansFriend.com Customer FAQ

Top Answers & How-to Guides

What is MusiciansFriend.com's Phone Number?

The question we are asked most often is about how to talk to MusiciansFriend.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I place an order over the phone?

Yes, you can absolutely place an order over the phone. At MusiciansFriend.com, we understand that some customers may prefer a more...
Ask any question you have about MusiciansFriend.com customer service, get an answer now.
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Payment

What payment methods do you accept?

MusiciansFriend.com accepts a variety of payment methods to provide convenience and flexibility for our customers. We proudly accept...
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Can I use multiple payment methods for an order?

Yes, you can use multiple payment methods for an order on MusiciansFriend.com. At checkout, you have the option to split the payment...
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Returns

What is your return policy?

Our return policy is designed to provide our customers with a hassle-free experience. If, for any reason, you are not completely satisfied...
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What is your cancellation policy?

Our cancellation policy at MusiciansFriend.com is designed to provide flexibility to our customers. If you wish to cancel an order,...
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Shipping

How long will it take for my order to arrive?

The estimated time of arrival for your order depends on various factors. MusiciansFriend.com strives to process and ship all orders...
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Do you offer international shipping?

Yes, we offer international shipping. At MusiciansFriend.com, we understand that musicians from all over the world deserve access to...
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Can I track my order?

Yes, you can track your order on MusiciansFriend.com. Once your order has been shipped, you will receive an email notification with...
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Availability

What if the item I want is out of stock?

If the item you want is out of stock, we understand your disappointment and apologize for the inconvenience. However, our team at MusiciansFriend.com...
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Promotions

Do you offer any discounts or promotions?

Yes, MusiciansFriend.com offers various discounts and promotions to its customers. We understand the importance of providing value...
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Financing

Do you offer financing options?

Yes, we do offer financing options at MusiciansFriend.com. We understand that purchasing musical instruments and equipment can be a...
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Brands

What brands do you carry?

At MusiciansFriend.com, we are proud to carry a vast range of top-quality brands to meet the diverse needs of musicians. Our extensive...
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Ordering

Can I place an order over the phone?

Yes, you can absolutely place an order over the phone. At MusiciansFriend.com, we understand that some customers may prefer a more...
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Help me with my MusiciansFriend.com customer service issue

Ask any question you have about MusiciansFriend.com customer service. We will do our best to get you answers right away.
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