If you're here looking up Mscdirect.com customer care, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Mscdirect.com also goes by or is associated with the names MSC Industrial Direct Co., Inc. They are considered to be part of the following sectors and industries: Consumer Discretionary, Retailing, Distributors. Mscdirect.com is associated with terms like public, saas, enterprise, b2b, wholesale by their customers and industry analysts. They are similar to companies like HD Supply. They employ 6,000 people according to customers in the know.