What is the return/refund policy?

Our return/refund policy at Mrstore is designed to ensure customer satisfaction. If for any reason you are not completely satisfied with your purchase, you may return the item within 30 days of the delivery date for a full refund or exchange. To be eligible for a return, the product must be unused, in its original packaging, and accompanied by proof of purchase. Please note that some items, such as personalized or perishable goods, are non-returnable unless damaged or defective. To initiate a return/refund, simply contact our customer support team with your order details, and they will guide you through the process. We strive to process returns/refunds in a timely manner, typically within 5-7 business days after receiving the returned merchandise. Customer satisfaction is our top priority, and we are committed to resolving any issue promptly and efficiently.