Can I return or exchange an item?

Yes, we gladly accept returns or exchanges on items purchased from Mrstore. We understand that sometimes products may not meet your expectations or may have been damaged during transit. To be eligible for a return or exchange, the item must be unused, in its original packaging, and accompanied by the original receipt within 30 days of purchase. Please note that certain items such as personalized or perishable goods may not be eligible for return. To initiate a return or exchange, simply contact our customer service team, who will guide you through the process. Once we receive the returned item, we will either issue a refund or exchange the item for a new one, depending on your preference. Your satisfaction is our priority, and we strive to make the returns and exchanges process as seamless as possible.