Customer Service

Ways to contact and solve common issues

Use's Phone Number's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
If you think your issue may not warrant a phone call, you can also read below for answers to common questions.
You can also scan over all the phone and non-phone-based contact information we've gathered for

Contacting customer support

Below you can compare and contrast the 2 ways to contact by looking at which ones are the fastest and which ones other customers recommend the most for solving customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact across the following channels: Phone, Chat.

Phone number / contactWaitVotes
Customer Service
2 mins63
Live Chat at
Customer Service
2 mins57 top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for
Do you offer grab bars for individuals with disabilities?
Yes, we proudly offer a wide range of grab bars specifically designed to meet the needs of individuals with disabilities. At, we understand the importance of providing a safe and accessible environment for everyone. Our grab bars are crafted with a focus on durability, functionality, and user comfort. We offer an extensive selection of sizes, styles, and finishes, ensuring that you can find the perfect grab bar to suit your unique requirements and personal taste. These grab bars are expertly engineered to provide a reliable and secure support system, promoting independence and confidence for individuals with disabilities. We are committed to improving accessibility in homes and public spaces for people with disabilities, and our grab bars are an essential part of that mission.
Are your grab bars suitable for both residential and commercial use?
Yes, our grab bars are suitable for both residential and commercial use. The grab bars offered by are designed to meet the various needs and requirements of both residential and commercial settings. Our products are carefully crafted using high-quality materials and undergo rigorous testing to ensure durability and strength. Whether you are looking to install grab bars in your home for added safety or require them for a commercial facility such as hotels, hospitals, or restrooms, our grab bars are versatile and customizable to meet your specific needs. With a wide range of sizes, finishes, and styles available, you can find the perfect fit for any setting. Trust for reliable and functional grab bars that cater to both residential and commercial applications.
What is your return policy?
Our return policy is designed to ensure your complete satisfaction with your purchase from If for any reason you are not satisfied with the product you received, you may return it within 30 days of purchase for a full refund. The product must be in its original condition and packaging, with all accessories and documentation included. Please note that any shipping costs incurred are non-refundable, and the customer is responsible for return shipping fees unless the product is defective or the error was made on our part. To initiate a return, simply contact our customer service team with your order number and reason for return, and we will provide you with detailed instructions. Your satisfaction is our top priority, and we strive to make the return process as hassle-free as possible.
Can I paint the grab bars to match my bathroom decor?
Yes, you can paint the grab bars to match your bathroom decor. At, we understand the importance of personalizing your bathroom to suit your style and needs. Our grab bars are made from high-quality materials that can be easily painted. Before painting, it is important to properly clean and prepare the grab bars to ensure the paint adheres well. We recommend using a high-quality paint that is designed for metal surfaces. This will help ensure a long-lasting and durable finish. Whether you want to match the grab bars to your existing bathroom color scheme or create a bold contrast, painting them is a great way to seamlessly integrate them into your bathroom decor.
What types of grab bars do you offer?
At, we offer a wide range of grab bars to meet your specific needs. Our extensive selection includes various types of grab bars such as bathroom grab bars, shower grab bars, wall-mounted grab bars, suction cup grab bars, and travel grab bars. Our bathroom grab bars are available in different lengths, finishes, and styles, ensuring both functionality and aesthetics. We also provide ADA-compliant grab bars for individuals with disabilities. Our shower grab bars are designed to enhance safety and provide stability in wet environments. Wall-mounted grab bars offer support in various areas of your home, including bedrooms and hallways. Suction cup grab bars are perfect for temporary installation and travel. With our diverse range of grab bars, you can rely on to find the ideal solution for your specific requirements.
What is the purpose of
The purpose of is to provide individuals with high-quality grab bars and safety products to enhance accessibility and safety within their homes and businesses. We understand the importance of having a secure and reliable support system for people with limited mobility or anyone in need of assistance. Our website offers a wide range of grab bars that are easy to install and specifically designed to meet different needs and preferences. Our commitment is to deliver exceptional customer service by offering durable and aesthetically pleasing grab bars that comply with safety standards. By promoting independence and preventing accidents, aims to improve the quality of life for all individuals, providing them with the peace of mind and confidence they deserve.
What is the weight capacity of your grab bars?
The weight capacity of our grab bars varies depending on the specific model. We offer grab bars in different sizes and materials to meet various needs. Our standard grab bars have a weight capacity ranging from 250 to 500 pounds, ensuring strong and reliable support. For heavy-duty requirements, we also have reinforced grab bars with weight capacities up to 1000 pounds. It is important to choose the appropriate grab bar based on the user's weight and the intended usage. Our grab bars undergo rigorous testing to ensure they meet safety standards and provide secure assistance. We recommend consulting the product specifications or contacting our customer service team for precise weight capacity information for the grab bar you are interested in.
There's more!
Click below to show 3 more questions, answers, and complete guides to common customer support problem.

Does GetHuman work with

GetHuman does not work with's customer support operations, directly or in any other way. GetHuman has no partnership or relation to at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting at a Glance has 1 chat option has no customer email has no help forum has no twitter handle has no facebook page
Contact information overview

Answered on this page:

Do you offer warranty on your grab bars?
Can I install a grab bar in the shower?
Solutions to common issues

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