The question we are asked most often is about how to talk to Mr. Cooper customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Mr. Cooper customer service, get an answer now.
The timeframe for receiving payoff paperwork can vary. Typically, it may take anywhere from 3 to 10 business days after the request is submitted. However, specific circumstances can affect the timing.
Asked Oct 28, 2024 1:23 PM
I need a phone number to speak to a live person
There's a link to the most up-to-date contact information right here on this page that you're viewing.
Asked Jul 10, 2024 3:11 PM
Make sure my escrow check went to escrow and not to a payment? I accidentally mailed it to Dallas payment dept.
We definitely understand your concern. Usually, payments sent to the incorrect department are rerouted internally. So, if you've sent an escrow check to the payment department, the team should recognize it and ensure it is redirected to the appropriate escrow department. However, it might be a good idea to initiate a follow-up for confirmation. Unluckily, we aren't able to check on specific account details here, but you can use the contact details available on this page to reach out to Mr. Cooper for an update on your escrow check.
Asked May 31, 2024 4:22 PM
Can they cancel a lost refund check and issue a new check
Yes, Mr. Cooper can cancel a lost refund check and issue a new one. This process usually involves confirming the check has not been cashed and then moving forward with the cancellation and reissuance. Please remember, this might take some time to complete to ensure the lost check is not misused and the new check reaches its rightful recipient. Reach out to Mr. Cooper directly for an in-depth understanding of how this process works.
Asked May 18, 2024 4:06 AM
Necesito hablar con un representante urgente
Lo sentimos, pero en esta página no podemos proporcionar asistencia directa para conectarse con un representante de Mr. Cooper. Sin embargo, existe un enlace a la información de contacto más actualizada aquí mismo en la página que está viendo.
Asked May 15, 2024 9:27 PM
Help me with my Mr. Cooper customer service issue
We look to the Mr. Cooper issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.