How Do I Unfreeze My Morgan Stanley Account?
Having a freeze on your Morgan Stanley account can be quite stressful. However, there are multiple ways you can lift the freeze. The first option is to do it through the online account portal from the Bank's website. Alternatively, account holders can reach out to customer service through a phone call, online live chat, or by visiting an outlet to get help. Online forums are also a good source of information.
How Do I Unfreeze My Morgan Stanley Account?
The importance of cash accounts in the online finance industry cannot be underestimated. Account holders must be safeguarded from any activities that involve fraud to secure their investments. Because of this, many rules have been put in place.
There are various reasons why your Morgan Stanley bank account may be frozen. In most cases, bank accounts are frozen due to signs of fraudulent activity involving the account. When this happens, you can continue to receive funds in the account, but you can't use it to make withdrawals. This can be a big inconvenience for Morgan Stanley bank account holders, especially when you need to use the finances for an emergency. Additionally, account holders who have seen their accounts get frozen cannot transfer funds from the account or use it to complete a purchase.
How do I unfreeze my Morgan Stanley account?
It is normal to get concerned whenever you are Morgan Stanley account gets frozen. Regardless of how stressful this can be, you must remain calm and explore the different ways through which the account can be reactivated. In this guide, you will find all the details you need to go about the process of reactivating your Morgan Stanley account to regain access to your funds.
- Sign in to the online account management portal.
- Make your way to the manage account tab and go to the settings.
- From there, tap on "Reopen the account."
- You will be required to update any subscriptions and trading permissions for the market data prior to sending the request for the account to be reopened.
- Turn on the link where you are required to update trading permissions.
- On the page that comes up next, there are several instructions and guidelines that indicate what you should do throughout the process of selecting the various products you want to trade-in and the countries where you are interested in trading.
- Go to the manage account portal and click on "Account settings."
- After this, go to the "Close account" tab and select "Reopen."
- You will be sent back to the "Reopen account" page, where you update market information and subscriptions based on the instructions provided.
- Navigate to the "Reopen account portal" and tap "Back." At this point, a confirmation code will be sent to your email.
Contact Customer Service
If you find this information and procedure complicated, you may contact customer service. Morgan Stanley customer care is available through online chat and phone calls. By contacting customer service, you get to access information on why the account was frozen and what to do in order to avoid the same in the future. They will also guide you on the step-by-step process of activating your account to lift the freeze.
Although it is rare, it is possible that the customer service may not be of help. If that is the case, consider visiting the nearest Morgan Stanley outlet in your area. If they cannot help you lift the freeze directly, they can connect you to someone with higher clearance to help you.
Online forums are also a great place for you to get information on how to remove the freeze from your Morgan Stanley account.
Further questions?
Solutions to similar problems
Why does GetHuman Write How-to Guides for Morgan Stanley Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Morgan Stanley in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Unfreeze My Morgan Stanley Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.