What is your warranty policy for model trains?
At Modeltrainstuff.com, we stand behind the quality of our model trains and offer a warranty policy to ensure customer satisfaction. Our warranty covers all manufacturing defects for a period of one year from the date of purchase. If any issues arise during this period, customers can contact our dedicated customer service team for prompt assistance. We will replace or repair the defective train at no additional cost, provided it was not caused by misuse or improper handling. Customers are responsible for shipping the item back to us for evaluation and, if applicable, repair or replacement. We strive to provide the best experience for our customers and our warranty policy is a testament to our commitment to quality and customer satisfaction.
Answered Nov 2, 2023
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