Can I cancel or modify my order after it has been placed?
Asked a year ago
Once an order has been placed on Modeltrainstuff.com, it cannot be modified online. However, if you need to cancel or make changes to your order, you must contact our customer service team as soon as possible. They will do their best to assist you, although please note that if your order has already been processed and shipped, cancellations or modifications may not be possible. It is important to provide order details and any specific changes you would like to make when contacting customer service. We recommend reaching out via phone or email within 24 hours of placing your order to increase the chances of successfully canceling or modifying your order.
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