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Mini Customer FAQ

Top Answers & How-to Guides

What is Mini's Phone Number?

The question we are asked most often is about how to talk to Mini customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Mini Customer Questions

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Models and Availability

What models of Mini vehicles are available?

Mini features a variety of models, including the iconic Mini Cooper in Hardtop and Convertible forms, high-performance John...
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Do you offer electric Mini models?

Mini has entered the electric vehicle market with the Mini Electric, also known as the Mini Cooper SE. This model features...
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Parts and Accessories

Can I order parts online?

Yes, Mini allows customers to order parts online through their website, which features a section for genuine parts and...
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Are there accessories available for my Mini?

Mini provides a diverse array of accessories tailored to enhance both style and functionality. These include roof racks, floor...
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Warranty and Services

What services are included in the warranty?

Typically, the warranty for a Mini vehicle covers repairs and replacements for defective parts, including the powertrain,...
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What should I do if my Mini requires maintenance?

When a Mini needs maintenance, it is important to refer to the owner's manual for specifics on services and intervals, while...
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How do I keep my Mini serviced?

Keeping a Mini properly serviced is crucial for its performance and durability. Following the service intervals in the owner's...
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Do you offer roadside assistance?

Mini provides roadside assistance as part of a service package for many vehicles, covering situations like flat tires, fuel...
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Test Drives and Dealerships

How do I find a Mini dealership near me?

To locate a Mini dealership nearby, one can use the Mini website's dealership locator tool by entering a zip code or city name...
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How do I schedule a test drive?

To schedule a test drive of a Mini, visit the official Mini USA website to find a local dealership. You can usually call or use...
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Financing and Promotions

Are there any current promotions or discounts?

Mini sometimes has promotions on vehicles, accessories, and services, but these vary by model, location, and market conditions....
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What financing options do you offer?

Mini provides diverse financing options for purchasing or leasing vehicles, including competitive traditional financing and...
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Can I trade in my car at a Mini dealership?

Mini dealerships generally do allow customers to trade in their cars, applying the trade-in value towards a new or certified...
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Performance and Efficiency

What is the process for returning a leased vehicle?

The process of returning a leased vehicle generally requires reviewing the lease agreement, scheduling an inspection at a Mini...
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What are the fuel efficiency ratings for your models?

Mini offers a range of models with varying fuel efficiency ratings. Generally, their vehicles boast competitive mileage, with...
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