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Midway USA Customer FAQ

Top Answers & How-to Guides

What is Midway USA's Phone Number?

The question we are asked most often is about how to talk to Midway USA customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I create an account?

To create an account on the Midway USA site, go to the homepage and select "Sign In" or "Register." Fill in required details...

How can I update my shipping information after an order is placed?

To update shipping information after placing an order with Midway USA, customers should log into their account to check the...
Ask any question you have about Midway USA customer service, get an answer now.

Recent Midway USA Customer Questions

I have a question that is no double a gunsmithing question, are you able to direct me along that line? Can a Howa Model 1500 be modified to for a magazine ammo feed?

Yes, a Howa Model 1500 can be modified to include a magazine feed system. It would require specialized gunsmithing work, but detachable magazine systems are available for this model. As part of the conversion process, the gun's stock would need to be altered to accommodate the detachable box magazine system. Remember, this type of modification should always be taken to a qualified gunsmith to ensure safety and functional reliability.
Asked Mar 9, 2024 9:35 PM

Help me with my Midway USA customer service issue

Order Placement

How do I place an order?

To place an order with Midway USA, visit midwayusa.com and browse categories or use the search tool. Choose a product, select...

How can I track my order?

To track an order from Midway USA, customers should log into their account and view their order history to find tracking...

Can I cancel or modify my order after it has been placed?

Once an order is placed, whether it can be canceled or modified depends on its status. If it has not been processed or shipped,...

Account Management

How do I create an account?

To create an account on the Midway USA site, go to the homepage and select "Sign In" or "Register." Fill in required details...

How can I update my shipping information after an order is placed?

To update shipping information after placing an order with Midway USA, customers should log into their account to check the...

Returns and Exchanges

What is the process for returning a product?

Midway USA has a defined return policy requiring items to be in original packaging and unopened for returns, typically within a...

What is the return policy?

Midway USA has a clear return policy allowing new, unused items to be returned for a refund or exchange within thirty days,...

What is the policy on product exchanges?

Midway USA has a clear exchange policy allowing customers to exchange items within approximately thirty days of purchase,...

Payment Information

What payment options are accepted?

Midway USA accepts various payment methods including major credit cards, electronic checks, and PayPal. However, the...

Does Midway USA offer any military discounts?

Midway USA values military personnel and often has promotions that may include them. While specific discounts may not be...

Shipping Policies

Do you offer international shipping?

Midway USA mainly serves domestic customers but may provide international shipping on select products. Shipping restrictions...

What is the shipping policy for backordered items?

Midway USA has a structured policy for backordered items, notifying customers of estimated delivery times. Customers can choose...

Promotions and Discounts

Are there any discounts or promotions available?

Midway USA regularly provides various discounts and promotions for their customers. These can include sales on specific product...

Can I purchase gift cards from Midway USA?

Midway USA does provide gift cards, making them an excellent choice for gifts related to shooting sports and outdoor...

How can I stay updated on new product arrivals?

To keep up with new products from Midway USA, customers should frequently visit the website to see new arrivals, subscribe to...

Are there any limits on bulk purchases?

Midway USA enforces bulk purchase limits to promote fairness and equal access for all customers. These limits differ by product...

Warranty and Product Information

What is the warranty for products purchased from Midway USA?

The warranty for products from Midway USA varies by manufacturer and item type, often covering defects for specific periods....

What types of products are eligible for warranty?

Warranty eligibility for products at Midway USA typically varies by manufacturer and item type, covering categories like...
We look to the Midway USA issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Midway USA issues reported to GetHuman
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