Can I cancel or modify my order?

Asked a year ago
Yes, you can cancel or modify your order on Midnightvelvet.com, but it is recommended to do so as soon as possible. Once the order has been processed and shipped, it cannot be canceled. To cancel or modify an order, you can contact the customer service team through phone or email with your order details. They will assist you in making the necessary changes. However, please note that if the order has already been shipped, you may need to follow the return or exchange process instead. Midnightvelvet.com strives to provide excellent customer service and will do their best to accommodate your request efficiently.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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