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Metro Inc. Customer FAQ

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What is Metro Inc.'s Phone Number?

The question we are asked most often is about how to talk to Metro Inc. customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Metro Inc. Customer Questions

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Store Information

How can I find a Metro store near me?

To locate a nearby Metro store, visit metro.ca and use the store locator feature by entering your postal code or city name....
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What are your operating hours?

Metro Inc. stores have varying hours based on location, generally opening from around 7:00 AM to 10:00 PM. However, hours can...
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Quality and Freshness

What is Metro's policy on fresh produce quality?

Metro Inc. ensures high-quality fresh produce by sourcing from local and international suppliers and maintaining strong...
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What sustainability practices does Metro follow?

Metro Inc. is dedicated to sustainability through various practices such as sourcing local products, reducing food waste via...
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How do you ensure the freshness of your products?

Metro Inc. ensures product freshness through careful supplier selection, maintaining optimal storage conditions, frequent...
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Products and Services

Do you offer online shopping or delivery services?

Metro Inc. provides online shopping, enabling customers to browse and select products from their local stores. They also offer...
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Do you have a pharmacy at Metro stores?

Metro Inc. provides pharmacy services at certain locations, offering prescription filling and health consultations. However,...
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What types of products does Metro Inc. offer?

Metro Inc. provides a wide array of products, notably groceries such as fresh produce, meats, dairy, and seafood. They also...
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Are there any special services for senior citizens or families?

Metro Inc. offers various services for senior citizens and families, such as discounts for seniors, dedicated shopping hours,...
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Payments and Returns

What payment methods can I use at Metro?

Metro Inc. allows various payment options including major credit cards like Visa, MasterCard, and American Express, debit...
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Can I return products purchased at Metro?

Metro Inc. allows returns on certain products within specific conditions, including unsatisfied purchases with original...
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Employment and Community

Can I apply for a job at Metro?

Yes, individuals can apply for jobs at Metro Inc. by visiting their careers page to find and submit applications for current...
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Is there a community support program at Metro?

Metro Inc. actively engages in community support programs aimed at enhancing health and well-being, collaborating with local...
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Customer Programs

How do I find current promotions or discounts?

To find the latest promotions and discounts at Metro Inc., individuals should visit the official website for weekly flyers and...
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Are there any loyalty programs available?

Metro Inc. has a loyalty program called Metro Rewards, which allows customers to earn points on purchases for discounts and...
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