Metlife Dental Customer FAQ

The dentist's office can typically submit the claim using your group number, along with other necessary personal details like your name and birth date. If they need a unique ID number, they should be able to use your Social Security Number or an assigned alternate ID number provided by MetLife.

We're sorry, but as an FAQ page, we are not able to assist with phone calls or live human communication. We, however, can guide you to file a claim. Most people can submit dental claims online via the Metlife website. You'll need to log in to your account and select the "File a Claim" option. You will need various details, including the procedure, date, cost, and provider. If you have trouble, you may need a human representative to walk you through the process.

We're sorry to hear that you're having trouble logging into your provider account. Ensure you're inputting the correct username and password. Sometimes, case sensitivity or an unnoticed space in the login entries may cause errors. If you still can't log in, you may have to reset your password. Mostly, there is usually a "Forgot Password" link on the sign-in page. Click on this link and follow the instructions. If issues persist after these steps, it usually requires a more specific solution tied to your particular case.