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Maxandchloe.com Customer FAQ

Top Answers & How-to Guides

What is Maxandchloe.com's Phone Number?

The question we are asked most often is about how to talk to Maxandchloe.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I unsubscribe from your newsletter?

To unsubscribe from Maxandchloe.com's newsletter, you can typically find an unsubscribe link at the bottom of the emails. If...

What is your privacy policy?

Maxandchloe.com has a clear privacy policy aimed at protecting customer data, detailing how information is collected, used, and...
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Recent Maxandchloe.com Customer Questions

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Account and Privacy

How can I unsubscribe from your newsletter?

To unsubscribe from Maxandchloe.com's newsletter, you can typically find an unsubscribe link at the bottom of the emails. If...
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What is your privacy policy?

Maxandchloe.com has a clear privacy policy aimed at protecting customer data, detailing how information is collected, used, and...
Read more

Payment and Gift Options

What payment methods are accepted on Maxandchloe.com?

Maxandchloe.com offers various payment options for customers, including major credit cards and PayPal. Shoppers may also use...
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Do you offer gift cards for Max and Chloe products?

Maxandchloe.com provides gift cards, allowing customers to share their jewelry offerings with others. These cards offer...
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Order and Shipping

Can I track my order?

Yes, customers can track orders from Maxandchloe.com after shipment confirmation emails are sent with tracking links. They can...
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Are there any shipping fees?

Maxandchloe.com generally has shipping fees that depend on the chosen shipping method, delivery location, and overall order...
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Do you ship internationally?

Maxandchloe.com does offer international shipping to select countries, and specific policies may differ. Visitors can find...
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Can I cancel or modify my order after it has been placed?

The ability to cancel or change an order on Maxandchloe.com depends on its processing status. If it has not shipped, changes...
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Can I change the shipping address for my order?

Modifying a shipping address at Maxandchloe.com is possible if the order has not been shipped. Prompt action is recommended for...
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Returns and Refunds

What is your return policy?

Maxandchloe.com offers a customer-friendly return policy allowing returns within thirty days of receipt. Items must be unworn...
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How long does it take to receive a refund?

The timeframe for receiving a refund from Maxandchloe.com can vary, usually taking five to seven business days after item...
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What should I do if an item I ordered is not as described?

Customers who receive an item from Maxandchloe.com that is not as described should first verify the product listing. They...
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Jewelry Quality and Materials

What is your jewelry quality guarantee?

Maxandchloe.com is dedicated to high-quality jewelry, ensuring craftsmanship and materials meet their standards. Their quality...
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What types of jewelry materials do you use?

Maxandchloe.com features a wide array of jewelry materials, including sterling silver, gold, and rose gold. Their collection...
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Are there size guides available for rings and bracelets?

Max and Chloe Jewelry offers size guides for rings and bracelets to help customers find the perfect fit. These guides,...
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