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What is your return policy?

Asked 2 years ago
Maxandchloe.com has a customer-friendly return policy that aims to ensure a satisfactory shopping experience for all its customers. Generally, items purchased from the website can be returned within a specified time frame, typically within thirty days of receipt. It is important for customers to review the specific conditions associated with returns. For example, items must generally be in their original, unworn condition, complete with tags and packaging. Additionally, certain items, such as personalized or customized jewelry, may be non-returnable or subject to different policies due to their unique nature. To initiate a return, customers usually need to follow the return process outlined on the Maxandchloe.com website. This may involve filling out a return form, packaging the items securely, and shipping them back to the designated return address. It is also advisable to retain shipping receipts or tracking information until the return is confirmed. Refunds are typically processed in the original form of payment once the returned items are received and inspected. Customers should keep in mind that shipping fees may not be refundable. For customers seeking more detailed information or guidance on the return process, visiting the Maxandchloe.com website is a reliable way to access the latest updates and policies regarding returns and exchanges.
Answered Sep 30th 2025

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