What happens if my order is lost or damaged during shipping?

When an order from Marymaxim.com is lost or damaged during shipping, the first step usually involves a review of the order and shipping details. It is important to check the tracking information provided at the time of purchase. This information may indicate the current status of the package and whether it has been marked as delivered or is still in transit. In circumstances where an order is confirmed as lost or damaged, it is common for the customer to seek resolution through the policies set forth by Marymaxim.com. Typically, they have procedures in place to address shipping issues. This may include filing a claim with the shipping carrier or providing necessary details to initiate a replacement or refund process. To facilitate this process, customers may need to gather relevant information, such as the order number, a description of the issue, and any supporting evidence, like photographs of damaged items if applicable. It is advisable to act promptly, as there may be time limits associated with reporting lost or damaged items. For specific instructions and to see the timeline for resolution, it can be beneficial to review the shipping and order policies on the Marymaxim.com website. There, one can find additional information regarding returns, exchanges, and how they handle such issues. Keeping communication lines open regarding one’s order status is also helpful for a smoother resolution.