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Magic Chef Customer FAQ

Top Answers & How-to Guides

What is Magic Chef's Phone Number?

The question we are asked most often is about how to talk to Magic Chef customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Magic Chef Customer Questions

I have a model HMBC58ST, I unplugged it overnight because ice was on the back wall. The thermostat show 65 degrees and I can not lower the setting.

For your Magic Chef model HMBC58ST, ensure the unit is properly plugged back in and power is restored. If the thermostat is still displaying 65 degrees and you cannot adjust the setting, try resetting the unit according to the user manual. If the issue persists, it might need professional servicing.
Asked Jun 28, 2024 6:41 PM

Help me with my Magic Chef customer service issue

Product Features

What are the main features of Magic Chef appliances?

Magic Chef appliances focus on quality, efficiency, and user-friendly designs, offering a wide selection including...
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What types of appliances does Magic Chef offer?

Magic Chef provides a wide array of appliances aimed at improving kitchen functionality. Their offerings include cooking...
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Are Magic Chef appliances energy-efficient?

Magic Chef appliances are crafted to prioritize energy efficiency, incorporating technologies that lower energy use without...
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Purchasing Information

Where can I purchase Magic Chef appliances?

Magic Chef appliances can be found at various retailers, such as Home Depot, Lowe's, and Walmart, as well as online through...
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What is the return/exchange policy for Magic Chef appliances?

Magic Chef generally permits returns and exchanges within a timeframe that varies by retailer, usually around thirty days....
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Warranty and Service

What is the warranty period for Magic Chef appliances?

Magic Chef appliances typically come with a limited warranty lasting one year from the purchase date, covering parts and labor...
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How do I claim the warranty for my Magic Chef appliance?

To claim a warranty for a Magic Chef appliance, you should first gather necessary documentation like the proof of purchase....
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Usage and Installation

Can I use Magic Chef appliances in commercial settings?

Magic Chef appliances are mainly designed for home use and may not be suitable for commercial environments due to potential...
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Are there any safety precautions for using Magic Chef appliances?

Magic Chef emphasizes safety with its appliances and suggests reading the user manual for specific safety guidelines for each...
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Does Magic Chef offer installation services for their appliances?

Magic Chef usually does not offer direct installation services for their appliances. Their main focus is on manufacturing, and...
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Maintenance and Repair

Are spare parts available for Magic Chef appliances?

Magic Chef provides a variety of spare parts for their appliances, which can usually be located through official retailers or...
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What is the recommended voltage for Magic Chef appliances?

Magic Chef appliances usually operate on standard household voltages. Small appliances like microwaves work on 120 volts, while...
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Is there a user manual available for Magic Chef appliances?

Magic Chef offers user manuals for their appliances, including installation, usage, maintenance, and troubleshooting...
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What should I do if my Magic Chef appliance is not working?

To troubleshoot a non-functioning Magic Chef appliance, ensure it is securely plugged in and the outlet is working. Look for...
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How can I maintain my Magic Chef appliances for optimal performance?

To maintain Magic Chef appliances for peak performance, regular cleaning and adherence to the user manual are crucial. This...
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We look to the Magic Chef issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Magic Chef issues reported to GetHuman
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