What should I do if I experience a power outage?

If a customer experiences a power outage while receiving services from the Los Angeles Department of Water and Power, the first step is to determine the extent of the outage. It is advisable to check if neighbors are also affected. If the outage appears to be localized to a specific area, customers should ensure that circuit breakers are functioning properly within their own homes. For larger outages affecting multiple homes or neighborhoods, customers can report the situation to the Los Angeles Department of Water and Power. Typically, there is an option available to report outages online, via a mobile app, or by phone. It is important for customers to stay informed during the outage by checking updates from the utility provider. Safety is paramount, so customers should avoid using candles, and utilize flashlights instead. Additional resources, including outage maps and estimated restoration times, may be accessible on the official website, which can provide further assistance during such situations.