Los Angeles Department of Water & Power Customer Service
Ways to contact Los Angeles Department of Water & Power and solve common issues
Use Los Angeles Department of Water & Power's Phone Number
Los Angeles Department of Water & Power's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
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Contacting Los Angeles Department of Water & Power customer support
Below you can compare and contrast the 4 ways to contact Los Angeles Department of Water & Power by looking at which ones are the fastest and which ones other customers recommend the most for solving Los Angeles Department of Water & Power customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Los Angeles Department of Water & Power across the following channels: Phone, Email, Web.
Los Angeles Department of Water & Power: top questions, issues & solutions
Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Los Angeles Department of Water & Power.
What conservation programs are available to help me reduce my water and power usage?
The Los Angeles Department of Water & Power offers a range of conservation programs to assist residents in minimizing their water and power consumption. These programs are designed to promote sustainable practices and assist customers in making informed choices to reduce their environmental impact. Some available initiatives include water-efficient appliance rebates, landscaping rebates, and free home energy audits. Additionally, the department offers incentives for installing solar panels, electric vehicle chargers, and energy-efficient lighting. Customers can also participate in demand response programs, where they receive financial incentives for reducing their power usage during peak hours. These conservation programs aim to empower residents in making meaningful changes to their usage habits while providing monetary benefits and contributing to a greener and more sustainable Los Angeles.
Can I request a new water or power meter installation?
Yes, you can request a new water or power meter installation through the Los Angeles Department of Water & Power (LADWP). To initiate this process, you need to contact LADWP's customer service department either by phone or by visiting their website. They will provide you with the necessary information and guide you through the application process. Please note that additional fees may apply for the meter installation, and there could be certain eligibility criteria or requirements that need to be fulfilled. The exact timeline and cost associated with the installation will be communicated to you during the application process. For more details or to begin the request, kindly reach out to LADWP's customer service.
What are the accepted payment methods for my water and power bill?
The Los Angeles Department of Water & Power offers several convenient payment methods for your water and power bill. You can make payments using Visa, MasterCard, Discover, or American Express credit or debit cards. Additionally, you can utilize the online payment option which allows you to pay with electronic funds transfer directly from your bank account. Other accepted methods include checks or money orders, which can be mailed or dropped off in person at one of our customer service centers. For added convenience, automatic payments can be set up through the AutoPay program. It is important to note that cash payments are only accepted at designated payment locations. Overall, we strive to provide a variety of payment options to ensure a seamless and hassle-free experience for our customers.
What are the rates for water and power in Los Angeles?
The rates for water and power in Los Angeles are determined by the Los Angeles Department of Water & Power (LADWP). The specific rates vary depending on the type of customer and usage. Residential customers are typically billed based on a tiered rate structure that encourages conservation. The first tier includes a lower rate for a certain amount of water and electricity usage, while subsequent tiers have higher rates for higher consumption. Commercial and industrial customers have different rate structures based on their specific needs and usage patterns. Rates are subject to periodic review and adjustment by the LADWP Board of Commissioners. To find the most up-to-date rates, detailed tariff schedules are available on the LADWP website or by contacting customer service.
Click below to show 1 more questions, answers, and complete guides to common Los Angeles Department of Water & Power customer support problem.
Recent reasons customers contacted Los Angeles Department of Water & Power:
LADWP tld me that they can not open a new line because they couldn't verify my SSN whic...
I want to change my LADWP account to be in the name of my partner who lives with me.
I would like to change the name on my LADWP account to my domestic partner who lives he...
The main power line's feeder coming to our home does not support as much power as it sh...
power feeder coming to our panel has issues and doesn't support enough power. We brough...
Report a water leak in my neighborhood. ****** Erwin St. Woodland Hills, *****
The ***V has been out since yesterday. Because of this the AC is not working. Need this...
Hi. Need to turn off service
I'm trying to install service
I want to start a new service in the zip *****.
I’d like to make a payment plan with the Department of Water and Power
Need power in my name for apartment number ******* valerio street*North Hollywood**Alar...More customer issues
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Does GetHuman work with Los Angeles Department of Water & Power?
GetHuman does not work with Los Angeles Department of Water & Power's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Los Angeles Department of Water & Power at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Los Angeles Department of Water & Power's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!