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LightingShowPlace.com Customer FAQ

Top Answers & How-to Guides

What is LightingShowPlace.com's Phone Number?

The question we are asked most often is about how to talk to LightingShowPlace.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about LightingShowPlace.com customer service, get an answer now.

Recent LightingShowPlace.com Customer Questions

Help me with my LightingShowPlace.com customer service issue

Shipping and Handling

What do I do if my item arrives damaged?

If an item arrives damaged, first inspect the damage and keep all packaging materials for potential returns. Take photographs...

Can I track my order?

You can track your order with LightingShowPlace.com by using the tracking number provided in your email confirmation. Visit...

Do you offer international shipping?

LightingShowPlace.com primarily serves customers in the United States, but international shipping may vary by manufacturer....

How long does shipping usually take?

Shipping times from LightingShowPlace.com vary based on factors such as location, product availability, and shipping method....

What should I do if my order was lost in transit?

If an order from LightingShowPlace.com appears lost in transit, first check the order tracking for updates. If that is...

Returns and Cancellations

What is the return policy?

LightingShowPlace.com has a return policy allowing customers to return unused items in original packaging within typically...

Can I cancel or modify my order?

Customers of LightingShowPlace.com can often cancel or change their orders, but this depends on the order's processing stage....

How do I return a product that I purchased?

Returning a product from LightingShowPlace.com generally requires reviewing the return policy first, then initiating the return...

Payments and Policies

What payment methods do you accept?

LightingShowPlace.com provides various payment options, including major credit cards like Visa and MasterCard, as well as...

Are all products in stock?

The stock availability of products on LightingShowPlace.com can fluctuate often. Many items are generally in stock, but some...

What is your warranty policy?

LightingShowPlace.com has a warranty policy that varies by manufacturer and product type, typically covering defects for one to...

What is your warranty on lighting fixtures?

LightingShowPlace.com provides warranties from manufacturers for fixtures sold on their site, varying by brand and type. These...

Product Information

Do you offer professional installation services?

LightingShowPlace.com specializes in a variety of lighting products but does not offer installation services. They recommend...

What brand of lighting products do you carry?

LightingShowPlace.com features a wide array of lighting products from trusted brands like Kichler, Hinkley Lighting, Quoizel,...

Are there any assembly instructions available for the products?

LightingShowPlace.com generally offers assembly instructions, typically found in the product descriptions or as downloadable...

Promotions and Orders

Are there any promotions or discounts available?

LightingShowPlace.com regularly presents various promotions and discounts that may change with seasons or specific items....

Can I place a bulk order?

Yes, LightingShowPlace.com allows bulk orders and may offer benefits like discounts for larger purchases. It is best to check...
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