How Do I Track My Lifeproof Order?

Lifeproof is an electronic accessories company that specializes in drop-proof, water-proof, and shock-resistant mobile phone cases. When ordering an item with Lifeproof, you can track the shipment to view things such as the estimated time of arrival and the current step your product is in with the fulfillment process. To track your order, you can do so with a Lifeproof account or by using the order number you have received by a confirmation message.

Christian Allen is the editor / author responsible for this content.
Apr 28, 2020

Lifeproof is an electronic accessories company that specializes in mobile phone cases that are drop-resistant, water-proof, and shock-resistant. When purchasing a case from Lifeproof, you can track your shipment through the steps of the delivery process. Tracking your order will give valuable information, such as the estimated delivery time. If it has not delivered, it will provide you with the information on what phase of the fulfillment process your item is. In this guide, you will learn how to track your order with Lifeproof.

Lifeproof Confirmation Message

When you order an item with Lifeproof, you must fill in your phone number information. Inputting your phone number will give updates to your order. An automated message will send after making the purchase that will confirm your order and provide information such as the order number. If you did not receive a confirmation message soon after ordering the item, there might have been a mistake, such as inputting the wrong phone number. If you haven't received a confirmation message, contact Lifeproof customer service.

Tracking your Orders with a Lifeproof Account

To make the order tracking process easy, creating an account with Lifeproof will allow for easy access to the tracking feature. With a Lifeproof account, you can also easily view information on each product's return and warranty policies. You will need to create the account before making the order and to make sure you have signed into your account.

To track your shipment with Lifeproof:

  1. Visit the Lifeproof website
  2. Log into your Lifeproof account by clicking the 'Account' button in the upper-right corner of the homepage.
  3. Enter your email and password or by using a Google account
  4. Once signed in, go to the 'Order History' category on the account navigation page
  5. After clicking your order history, you can view all orders that have been placed using the account
  6. If the item has not shipped yet, you can track the package by clicking on the item in the order history list.

Tracking Orders without Lifeproof Account

If you have not made an account with Lifeproof, you can still check the status of your order on their website.

  1. Visit the Lifeproof customer support page
  2. Scroll down until you see a box titled 'Order Status.'
  3. Enter the order number, the last name of the purchaser, or the zip/postal code
  4. Click 'Check Order Status'

After clicking to check the order status, you will receive an update on the current step your order is in with the Lifeproof shipping process.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Track My Lifeproof Order?

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