What Questions Should I Ask Liberty Mutual When Shopping for Auto Insurance?

Liberty Mutual is a reputable auto insurance company. It is essential to gauge if it can be beneficial for you. Inquire about the coverage options, prices, and claims process. Additionally, check your eligibility for discounts to save costs. By asking the right questions, you can assess if the auto insurance policy is right for you.

Jeff Whelpley is the editor / author responsible for this content.
Dec 9, 2022

Auto insurance is beneficial to protect finances in case of any vehicle damages or accidents. Are you considering Liberty Mutual auto insurance?

The company is one of the leading global insurers operating efficiently in 30 countries. Generally, it offers several coverage options and good discount opportunities to save on premiums. However, it is essential to know if the company can provide adequate coverage and services for you.

You can get in touch with the insurance company through a customer representative. Make sure to prepare a crucial set of questions to ask Liberty Mutual when shopping for auto insurance.

Which Auto Insurance Coverage Options are Available for My Car?

Insurance coverage is a primary aspect to consider while choosing your auto insurance. It is mandatory in most states to have car insurance for driving a vehicle. The minimum coverage varies for different states.

Inquire if the policy covers the minimum requirements of your zip code. Generally, the primary options include property damage and bodily injury liability, collision, and comprehensive coverage.

Liberty Mutual also offers personal injury protection coverage, medical payments coverage, and more. A customer representative connects you with a local agent to discuss the coverage options in detail.

Which Discounts Am I Eligible for?

Discounts help in saving high costs. The insurance company offers various discount options for each state, including early shopper discount, good student discount, and multi-car discount.

The features of your vehicle, such as advanced safety options and alternate energy, can also help you save more. Some states also get discounts by allowing the company to monitor your driving through its RightTrack program. It measures habits such as braking, distance, acceleration, and awards discounts.

Contact a live customer representative to inquire about your eligibility for various discounts.

What Is the Cost of Auto Insurance?

The price of your policy depends on various factors. It includes your location, driving record, vehicle type, features, and driving habits. Liberty Mutual offers to customize your auto insurance so that you can only pay for what you require.

Ask for an estimate of the auto insurance cost. You may also receive an online quote quickly. The tool requires you to mention your details such as ZIP code, driver's license number, car details, and approximate miles.

How Long Do You Take to Settle Claims?

Inquiring about the timeline of settling claims is one of the crucial questions to ask Liberty Mutual. You can file a claim through the official website or the mobile app within 5 – 10 minutes. Then, a claims representative reviews your incident and gets in touch with you within 1-2 days.

Generally, the timeline of the claims process depends on the damages and your type of claim. You may contact a claims representative to inquire about the approximate duration of the claim settlement.

Does Your Coverage Include Roadside Assistance?

Roadside assistance ensures that you do not remain stranded if your vehicle breaks down. Liberty Mutual offers 24-hour roadside assistance services. However, it is not included in your primary coverage. You have to purchase it along with your policy.

You can contact a customer representative to learn more about what the company's roadside assistance covers.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
What Questions Should I Ask Liberty Mutual When Shopping for Auto Insurance?

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