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Letgo Customer FAQ

Top Answers & How-to Guides

How do I Contact Letgo Customer Service?

The question we are asked most often is about how to talk to Letgo customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I delete my Letgo account?

To remove a Letgo account, one needs to log in and navigate to the account settings. There, users should find an option for...

Can I edit or delete my listing after posting?

Users can indeed edit or delete their listings on the Letgo platform after posting. They can modify details within their...
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Recent Letgo Customer Questions

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Selling on Letgo

How do I list an item for sale on Letgo?

To sell an item on Letgo, users must download the app or visit the website, log in, and click the "Sell" or "Create Listing"...
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Is there a fee to sell on Letgo?

Letgo allows users to list items for sale without any fees. While creating listings and connecting with buyers is free, there...
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Are there any guidelines for pricing items on Letgo?

Letgo does not impose strict pricing guidelines, but users are encouraged to research similar listings, consider the item's...
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Getting Started

What is Letgo and how does it work?

Letgo is an app and online platform that enables local buying and selling of second-hand goods. Users can create accounts to...
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What types of items can I sell on Letgo?

Letgo allows users to sell a variety of items, ranging from household goods to electronics, clothing, toys, sporting goods, and...
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Is Letgo available in my country?

Letgo mainly serves the United States but is also present in certain other countries based on market demand. For the most...
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Payments and Transactions

Can I buy directly from a seller using Letgo?

Yes, users can communicate directly with sellers on Letgo to negotiate purchases. The process involves browsing listings and...
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What payment methods can I use on Letgo?

Letgo mainly facilitates local transactions, where cash is the typical payment method, especially for in-person exchanges....
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Safety and Reporting

How can I ensure a safe transaction on Letgo?

To ensure safety during transactions on Letgo, users should meet in public locations and use the app's messaging feature for...
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How do I report a problem with a listing or user?

Users can report problems with listings or users on the Letgo platform via the app or website by finding the relevant profile...
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What should I do if I encounter a scam on Letgo?

When encountering a scam on Letgo, users should stop communication with the scammer, gather evidence like screenshots, and...
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Account Management

How can I delete my Letgo account?

To remove a Letgo account, one needs to log in and navigate to the account settings. There, users should find an option for...
Read more

Can I edit or delete my listing after posting?

Users can indeed edit or delete their listings on the Letgo platform after posting. They can modify details within their...
Read more

How do I read reviews and ratings for buyers/sellers?

To read buyer or seller reviews on Letgo, navigate to their profile where you will see their overall rating with a star system...
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Can I communicate with sellers or buyers before making a purchase?

Users on the Letgo platform can communicate with buyers or sellers before making a purchase. This interaction allows for...
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We look to the Letgo issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Letgo issues reported to GetHuman

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