What if I receive a defective or damaged item?

If you receive a defective or damaged item from Leisurepro.com, we are here to assist you. As a reliable online retailer, we prioritize customer satisfaction. If you encounter any issues with your purchase, simply contact our customer service team within 14 days of receiving the item. We will promptly address the situation and provide a solution. Depending on the circumstances, we may request photos or additional information to better understand the problem. If necessary, we will arrange a return or exchange, and cover any shipping costs associated with resolving the issue. Our goal is to ensure you have a seamless shopping experience with us, and we will do everything we can to rectify any defects or damages in a timely manner.