Can I return or exchange a personalized item?

Unfortunately, LeatherIcon does not accept returns or exchanges on personalized items. Due to the personalized nature of these products, they are unable to be resold to other customers. It is crucial to carefully review and double-check all personalization details before placing the order. LeatherIcon strives to satisfy each customer's unique needs and preferences, but once an item has been personalized, it cannot be returned or exchanged unless there is a manufacturing defect or an error on the company's part. In such cases, LeatherIcon will be more than happy to rectify the issue promptly. To ensure complete satisfaction with personalized products, customers are encouraged to reach out to LeatherIcon's customer service team with any questions or concerns prior to making a purchase.