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LeatherIcon Customer FAQ

Top Answers & How-to Guides

What is LeatherIcon's Phone Number?

The question we are asked most often is about how to talk to LeatherIcon customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I return or exchange a personalized item?

Unfortunately, LeatherIcon does not accept returns or exchanges on personalized items. Due to the personalized nature of these products,...
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Ordering

How do I place an order?

To place an order with LeatherIcon, simply browse our website and select the item(s) you wish to purchase. Add them to your cart and...
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Tracking

How do I track my order?

Once your order has been processed and shipped, you will receive a confirmation email with a tracking number. You can use this tracking...
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About

What is LeatherIcon?

LeatherIcon is a premium online retailer and manufacturer of high-quality leather clothing and accessories. With over 20 years of experience,...
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Payment

What forms of payment do you accept?

At LeatherIcon, we accept various forms of payment to provide our customers with convenience and flexibility. You can make a purchase...
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Shipping

Do you offer international shipping?

Yes, LeatherIcon offers international shipping to customers worldwide. We understand that our customers come from different parts of...
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Returns

What is your return policy?

Our return policy at LeatherIcon is designed to ensure your complete satisfaction with your purchase. We accept returns within 30 days...
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Can I return or exchange a personalized item?

Unfortunately, LeatherIcon does not accept returns or exchanges on personalized items. Due to the personalized nature of these products,...
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Customization

Do you offer customization options?

Yes, LeatherIcon offers customization options. We understand that every customer has unique preferences, so we provide the flexibility...
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Changes

Can I cancel or change my order after it has been placed?

Yes, you can cancel or change your order after it has been placed, but only within a specific timeframe. Once your order has been submitted,...
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Quality

What is the quality of your leather products?

At LeatherIcon, we take immense pride in our premium quality leather products. Our commitment to delivering excellence is reflected...
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Location

Do you have a physical store location?

Yes, we have a physical store location. LeatherIcon is not only an online store, but we also have a brick-and-mortar store where customers...
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Help me with my LeatherIcon customer service issue

Ask any question you have about LeatherIcon customer service. We will do our best to get you answers right away.
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