What should I do if I receive a damaged or defective product?
Asked a year ago
If you receive a damaged or defective product from Lapalace.com, please contact our customer service team immediately to report the issue. We will work with you to quickly resolve the situation by either replacing the product, providing a refund, or offering another appropriate solution. Please be prepared to provide photos or a detailed description of the damage/defect in order to assist us in addressing the problem efficiently. Your satisfaction is our top priority, and we are committed to ensuring that you receive the quality products you expect from Lapalace.com.
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