What is the return policy for products purchased on Lapalace.com?

Our return policy for products purchased on Lapalace.com is as follows: If you are not completely satisfied with your purchase, you can initiate a return within 30 days of receiving the product. The item must be unused, in its original packaging, and accompanied by the receipt or proof of purchase. We offer a full refund for returned items, excluding any shipping costs incurred. Alternatively, customers can choose to receive store credit instead of a refund. To initiate a return, simply contact our customer service team through our website or by phone, providing the necessary details. Once the return is approved, we will provide further instructions on how to send back the item. Please note that certain items may be non-returnable, such as personalized or intimate products, and our policy is subject to change.