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LATAM Airlines Customer FAQ

Top Answers & How-to Guides

What is LATAM Airlines's Phone Number?

The question we are asked most often is about how to talk to LATAM Airlines customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the frequent flyer program?

The frequent flyer program offered by LATAM Airlines is a loyalty program designed to reward and recognize their most loyal and frequent...
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Contact LATAM Airlines customer service

Booking Process

How do I request a special meal?

To request a special meal, you can indicate your dietary requirements and preferences when booking your flight online or by contacting...
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Can I make changes to my booking?

Yes, you can make changes to your booking with LATAM Airlines. We understand that plans sometimes change, and we offer flexibility...
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Baggage

What are the baggage allowance and restrictions?

The baggage allowance and restrictions on LATAM Airlines vary depending on the fare, destination, and travel class. For most domestic...
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Check-in

What is the check-in process?

The check-in process for LATAM Airlines involves three main options: online check-in, mobile check-in, and airport check-in. With online...
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Visa Requirements

Do I need a visa to travel to my destination?

The visa requirements for travel to your destination depend on your nationality and the country you are visiting. To ensure a hassle-free...
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Seat Selection

Can I select my seat in advance?

Yes, you can select your seat in advance when flying with LATAM Airlines. We offer a seat selection option during the booking process...
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Payment Methods

What are the accepted forms of payment?

LATAM Airlines accepts various forms of payment for flight bookings and services. Customers can conveniently use major credit cards,...
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Onboard Services

Is there Wi-Fi on board?

Yes, LATAM Airlines offers Wi-Fi on board its flights. Passengers can stay connected and enjoy internet access throughout their journey....
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Cancellation Policy

What is the cancellation policy?

The cancellation policy of LATAM Airlines allows passengers to cancel their reservations and receive a refund, subject to certain conditions....
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Pet Policy

Can I bring a pet on board?

Yes, LATAM Airlines allows passengers to bring pets on board, subject to certain conditions. Small pets, including dogs and cats, can...
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Frequent Flyer Program

What is the frequent flyer program?

The frequent flyer program offered by LATAM Airlines is a loyalty program designed to reward and recognize their most loyal and frequent...
Read more

Help me with my LATAM Airlines customer service issue

Ask any question you have about LATAM Airlines customer service. We will do our best to get you answers right away.
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