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What should I do if I lost my boarding pass?

Asked 6 months ago
If a traveler loses their boarding pass while traveling with LATAM Airlines, there are a few steps that can be taken to resolve the situation. First, it is advisable for the traveler to check their email or the mobile application for any digital copies of the boarding pass, as many travelers opt to receive it via email or in an app. If a digital copy is not available, the traveler should head to the airline's check-in counter at the airport. The staff at LATAM Airlines will be able to assist in reprinting the boarding pass. Travelers should be prepared to provide identification and any relevant booking information, such as the reservation number or the name used at booking. In some cases, it may also be possible to access boarding passes through airport self-service kiosks, which may prompt for an identification method such as a passport number or booking reference. For the most accurate and up-to-date instructions, it would be best for travelers to check LATAM's official website.
Answered Jun 16th 2025

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